At E.I.C. Digital Services, we believe meaningful digital transformation happens when strategy, technology, people, processes, and operations work as one connected system. We bring these elements together to create secure, scalable, and outcome-driven solutions for modern enterprises.
We promise to understand your business before recommending technology. From strategy and system integration to implementation, security, and managed operations, we take responsibility for delivering solutions that work together, perform reliably, and create measurable business value.
Our commitment extends beyond project completion. We remain a trusted partner throughout the technology lifecycle—helping organizations operate confidently, adapt continuously, and grow sustainably.
EIC's leadership brings together experience in corporate governance, enterprise technology, digital transformation, telecommunications, managed services, finance, sales and customer growth.
Santosh Koirala brings more than two decades of experience across technology businesses, corporate operations, finance, governance and organizational leadership. As Chairman, he guides corporate strategy, financial stewardship, strategic partnerships and sustainable organizational growth.
Sujan Thapa is a business, technology, operations and AI transformation leader with more than 20 years of experience across telecommunications, digital infrastructure and large-scale service operations. He leads EIC's business strategy, technology vision, solution architecture, service portfolio and technology partnerships.
Ayush Thapa brings progressive experience across business development, sales management, telecommunications and technology services. As Chief Commercial Officer, he leads commercial strategy, enterprise sales, business development, customer acquisition, strategic accounts, partner engagement and go-to-market execution.
Avash Mulmi is an infrastructure and engineering professional with extensive experience across Linux systems, cloud infrastructure, DevOps, cybersecurity, virtualization, containerization, automation and open-source technologies. He leads cloud and infrastructure engineering, DevOps and DevSecOps, platform engineering, automation, observability and infrastructure security.
EVERYTHING IS CONNECTED
To become a trusted digital transformation and system integration partner, enabling organizations to build connected, intelligent, secure, and future-ready enterprises.
We envision a future where technology simplifies complexity, strengthens decision-making, and creates meaningful value for businesses, customers, and communities.
Our mission is to connect business strategy with the right technologies, expertise, and operational capabilities to deliver successful end-to-end digital transformation.
Principles that guide our decisions, culture, delivery discipline, and customer relationships.
We look beyond individual products and projects to understand the complete business and technology ecosystem. Every solution is designed to connect people, platforms, processes, and data.
We measure our success by the outcomes we create for our customers. Every engagement begins with understanding their priorities, challenges, and definition of value.
We take responsibility for our commitments, decisions, delivery quality, and results—from initial assessment through implementation and ongoing operations.
We communicate openly, act ethically, and build relationships through honesty, fairness, and dependable execution.
We embed security, resilience, privacy, and governance into every stage of the solution lifecycle—not as an afterthought.
We combine strong planning, technical discipline, quality assurance, and continuous improvement to deliver solutions that perform reliably.
We adopt AI, automation, cloud, and emerging technologies where they solve real problems and generate measurable value—not simply because they are new.
We work as an extension of our customers’ teams, building relationships that continue beyond individual projects or technology cycles.
Six core commitments that shape how we design, implement, and operate client environments.
Technology is valuable only when it improves performance, efficiency, resilience, customer experience, or growth. We begin with the business objective and design backward from the required outcome.
We connect advisory, architecture, sourcing, integration, implementation, security, and managed operations—reducing fragmentation and providing clear accountability across the entire technology lifecycle.
We advocate interoperable platforms, open integration, and scalable architectures that reduce technology silos and support future growth.
We believe every organization deserves technology that is protected, available, observable, and prepared for disruption.
We use cloud, automation, data, and AI to create practical improvements—not complexity. Every innovation must address a genuine need and deliver demonstrable value.
We believe successful transformation requires collaboration, transparency, and mutual accountability. We build partnerships designed to create sustainable value for everyone involved.
Where EIC uses AI-assisted monitoring, detection or automation, people remain accountable for decisions and outcomes. These tools help teams detect, respond and act with better information; their role and safeguards are defined for each engagement.
A structured Technology Assessment is the practical first step—focused on your current environment, priorities and readiness.